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2023 NCNC Single Line 37th Left White with Drop Shadow

April 10-14, 2023

San Diego, California

CACFP · Afterschool Meals · Summer Food

Management & Professional Development Track | CEU Specialty 6

Customer Service Skills in the CACFP

Great customer service improves your client satisfaction, participant numbers and employee morale. Learn how to identify your customers and get best practices to overcome verbal and non-verbal communication barriers to help your CACFP program. Learn to model principles of customer service while improving interaction with your stakeholders.

  1. Define customer service and recognize its importance.
  2. Identify barriers to customer service and ways to overcome them.
  3. Complete a self-assessment and create an action plan.

Presented by

Amanda Tucker Web

Amanda Tucker, CMP, CCNP, LSS

Strategic Nutrition Implementation Consultant, LINQ - TITAN

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$479 Members | $579 Non-Members

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Browse more workshops by education track!

A Fresh Take on Water in the CACFP

A Rainbow a Week: Embracing Our Meal Patterns

Addressing Feeding Concerns & Nutrition Therapy

Ask Us Anything About Food as Medicine

Best Practices in Garden to Early Childhood

Beyond Beans: A Guide to Plant-Based Menus

Body Positivity and Cultivating Good Relationships with Food

Breastfeeding at CACFP Sites

Communicating Special Diet Needs

Creating a Food Culture in Young Children

Decolonizing Nutrition

Delicious Ways to Maximize Snack Time Nutrition

Diversity and Inclusion in Early Education

Embracing Diversity in Your Summer Meal Program

Encouraging a Growth Mindset Around Child Nutrition

Fuel Your Mind & Body: Menu Planning, Nutrition & Activities

Hydration Station: Choosing Water

Identifying Whole Grain-Rich

Little Books for Little Cooks

More Fruits & Veggies, Less Waste

Navigating Special Diets

Never Fear, Help with Crediting Grains is Here!

Nourishing the Next Generation

Nutrition Education Beyond the Classroom

On-Trend CACFP Recipes

Reconstructing Traditional Hispanic Meals for a Healthy Menu

Storytelling to Promote Healthy Eating Habits

Tailoring Menus to Accommodate Special Diets

The CICN Presents an Exploration of Flavor

Utilizing Cycle Menus in Your CACFP Operation

Active Play to Combat Obesity

CACFP and Head Start Food Service Regulations

Conducting Monitoring in the CACFP for Head Start

Connecting Nutrition with Family Engagement

Emergency Preparedness in Head Start

Head Start Nutrition Services Are a Health Equity Intervention

Healthy Dads in Head Start

Impacts of Sodium: Shaping Healthy Food Preferences

The Ecological Approach to Family Style

Afterschool Meals: Reflections and Promising Practices

Expanding Afterschool Meals Through CACFP and SFSP Partnerships

Impacts of Afterschool Meals

Reaching Rural and Tribal Communities

Finding and Meeting Community Needs Through Porch Visits

Meal Innovations: Maximize Labor and Mitigate Supply Chain Issues

Mobile Meals: A Guide to Getting a Food Truck for Free

Serving Summer Meals Where the Kids Are

Summer Meal Program Success

Summer Meals: Reflections and Promising Practices

Toolkit for Successful Summer Meals

Beyond Collective Impact

Catering to Rural and Urban Sites

Community Wellness Hubs: Partnerships to Support Child Nutrition

Increasing Healthy Eating Through Family Engagement with SFSP & CACFP

Innovative Strategies to Connect CACFP and Farm to ECE

Promoting CACFP Supper Eligibility with CalFresh

Put Your State on the Plate with Local Foods

Supporting the Front Line in the Fight Against Rural Child Hunger

Teaming Up to Raise a Generation of Veggie Lovers

Turnip-the-Beet on Your Summer Meals Programs

Wheat2School: A Farm to School Partnership Program

A Call to Action for Policy Makers: Feeding Young Children During COVID-19

Building Communities of Practice to Promote Equity

CACFP at CDSS: Transitioning to a Social Services Program with an Equity Lens

Program Compliance and Audit Preparedness for State Agencies

Seizing Opportunities in Statewide Systems Building

Serious Deficiency Intervention: Supporting Successful Changes

Strategies to Address Food Insecurity in ECE Settings

Successes and Challenges: Improving CACFP Participation Among Centers

Advanced CACFP Meal Patterns

Avoid Costly Mistakes in the CACFP

Beginner’s Guide to Crediting Recipes in the CACFP

Beyond Beginners: Crediting Recipes for Centers

CACFP Administrative Review Advice

Clean, Separate, Cook, Chill: Food Safety in Child Care

Completing Claims Like Clockwork

Creating Meaningful Vendor Relationships

Culinary Basics: Weighing and Measuring Accurately

Food Service Facility Design & Operational Overhaul

Grocery Shopping Made Easy: Using the Food Buying Guide

Ideas and Strategies to Make Mealtimes More Enjoyable

More on Meal Patterns

Standardizing Your Own Recipes

Transform Mealtime into a Meaningful Learning Experience

Advancing Indigenous Health Equity and Food Security

Advocating for a Third Meal

Child Nutrition Reauthorization: Continued Advocacy for the CACFP

Civil Rights Compliance and Special Diets in the CACFP

Establishing Equitable Food Systems Through Procurement

Grassroots Advocacy 101

Inviting All Voices: Developing Equitable Policy and Practices

Accountability & Leadership

Be Prepared & Plan Ahead: Steps for Emergency Preparedness

Breaking Down Tasks for Successful CACFP Sites

Fostering a Positive Work Culture

Maintaining Employee Engagement & Organizational Support Remotely

Nonprofit Board Recruitment and Development

Small Tweaks, Giant Peaks: Reframing Your Mindset

Working with Difficult People

Healthy Habits Count

Mindfulness: Reconnecting Children to Their Senses

Promoting Nutrition with Culinary Arts Fairs

Flawless Audits for Multi-Program and Multi-State Sponsors

Investigating Fraud, Waste & Abuse in Federally Funded Programs

Program Compliance and Audit Preparedness for Sponsors

Sponsoring Summer Food: Keys to Financial Management

Avoid Processed Foods: A Nutrition Sound Bite or a Sound Nutrition Bite?

Bellevue School Lunch Updates and Impacts on Student Behavior

Building, Funding, and Sustaining Farm to ECE Programs

Engaging Your Community in Your Meal Program

Farm to Early Care & Education in the CACFP

Fostering Mental Wellness Through Physical Activity

Gardening Activities for Every Classroom

Nutrition Impacts on Brain Development

Planting the Seeds of Gratitude, Respect & Nurture for Nature

STEM in the Kitchen

Who is Providing for Child Care Providers?

CACFP Training Program & Nutrition Calendar

Elevate Program Compliance with CenterPilot

Exploring the Value of Mobile Produce Markets

Make Every Bite Count with the Dietary Guidelines

Menu Planning Made Easy: Health-e Pro Software Demo

Program Stewardship, Monitoring and Oversight with MH Miles

Taking the Paper Out of CACFP Paperwork with KidKare

Thank you to our...

Partners
Sponsors
Exhibitors
SILVER LEVEL

Champion Foodservice

E S Foods

The Farmers' Truck

General Mills

KidKare by Minute Menu

MH Miles Company, CPA, PC

Optimum Foods

BRONZE LEVEL

Buena Vista Food Products

Butter Buds Inc.

California Department of Social Services

CenterPilot

Chefables

Choice Partners Cooperative

Diversified Foods Inc.

Dole Packaged Foods

Ekon-O-Pac

findhelp.org

Food for Good, Pepsico Foundation

Food & Supply Source

Fresh Baby

Fresh Start Healthy Meals

G.A. Systems, Inc.

Gerber Products Company

Health-e Pro

Integrated Food Service

Kaplan Early Learning Company

JA Food Service/Packaged Meal Kits

J&J Snack Foods

Myers & Stauffer LC

Novick Childcare Solutions

Peterson Farms Family of Companies

PrimeroEdge

Red Gold Tomato & Condiment Products

Revolution Foods

Unity Meals

NONPROFIT LEVEL

American Academy of Pediatrics Bright Futures National Center

California Dried Fruit Coalition (CDFC)

Carolina Global Breastfeeding Institute (CGBI)

Dairy Council of CA/Let's Eat Healthy

Dr. Yum Project

Early Learning Ventures

Institute of Child Nutrition

Mission: Readiness

Mushroom Council

No Kid Hungry Campaign by Share Our Strength (SOS)

The Outreach Program

Pacific Northwest Canned Pears

Penn State Extension Better Kid Care Program

Team Nutrition