Your brain processes nearly 80 GB of data in a single day. That’s about as much as watching 16 movies in a row! It's no wonder we often feel overwhelmed by the idea of having to hold difficult conversations with our coworkers. Learn about a series of tools that can help you improve your communication and feedback competency, equipping you with a means for having more impactful conversations.

1. Learn to shift your mindset to prepare for difficult conversations.
2. Identify techniques for removing ambiguity when delivering difficult feedback.
3. Discover the importance of monotasking and effective listening in effective communication.