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Effective Communication in CACFP Food Service ($)

CEU 6

Virtual Summit presented August 21, 2025

1 hour credited CEUs

Whether you're managing kitchen staff, supporting front-line team members or coordinating across CACFP sites, strong communication is key to building effective teams and a positive service environment. This session equips CACFP leaders and sponsors with practical strategies for handling tough conversations—like correcting performance issues, addressing conflicts and managing complaints. Attendees will explore real-world scenarios, learn proven communication techniques and leave with tools to strengthen relationships, boost morale and lead with confidence in a mission-driven setting. 

  1. Identify common communication challenges in CACFP food service, including performance issues, conflict resolution and customer interactions. 
  2. Apply effective strategies—like active listening, setting clear expectations and calmly de-escalating tense situations—to improve team dynamics and service quality. 
  3. Build leadership skills through real-world examples that promote empathy, professionalism and clarity in difficult conversations. 

Presented by: Amy Goodson, MS, RD, CSSD, LD, Amy Goodson RD Courses

$25 - Register Here

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