Our employees are our greatest assets, but they can become liabilities without strong leadership and structure. Absenteeism, poor performance and policy violations are challenges we can overcome by applying effective leadership skills. Learn how to maintain program success and develop leaders even when facing difficult personnel issues. Come sharpen your leadership skills in a fun, engaging atmosphere!

1. Identify the four types of difficult employees.
2. Understand how to communicate effectively.
3. Develop strategies for supporting difficult employees.